“That of course it the very nature of healing - that anything you are holding onto that is less pure than your highet intentions will come to your attention, and as long as you stay conscious, you will move through it. I knew that, but just knowing didn't help.”
Bob Frissell

Nothing in this Book is True, but it's Exactly How Things Are

Software is Politics

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Richard Pope, formerly of the UK GDS project, writes in Software is Politics:

“It’s time to stop designing digital services to just be easy to use and start designing them to be understandable, accountable, trusted, and easy to use.

1. Accountability at the point of use

Imagine if Uber made it clear exactly how much a driver earned and whether it met a living wage, directly on the email receipt …

2. Expose the rules

One obvious way is to examine the source code directly. The U.K. government increasingly opens its code …

3. Reimagine permissions

In a government context, that would mean explaining to users exactly what their data is being used for in a way that is understood …

4. Digital tools for digital consumer rights

For users to really trust stuff in the digital world, they need trusted third parties to do some of the hard work for them. And this means giving elbow room to some new digital watchdogs.”

 

 

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