I got a kick from reading this before-last sentence from this post as Robert Pirsig’s Zen and the Art of Motorcycle Maintenance sits next to my laptop and thoughts on Quality are flowing through my mind:
“Innovation always beats math, eventually.”
Yet I didn’t enjoy nor do I agree with the short and last sentence that followed:
“That, you can take to the bank.”
I agree that Apple does innovation really well but I don’t think that accounts for their business success (though it surely contributes to it). Their business success, I believe, is due to their compromises and not their excellence.
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