“My personal feeling is that this is how any further improvement of the world will be done: by individuals making Quality decisions and that’s all. God I don’t want to have any more enthusiasm for big programs full of social planning for big masses of people that leave individual Quality out. These can be left alone for a while. There’s place for them but they’ve got to be built on a foundation of Quality withn the individual involved. We’ve had that individual Quality in the past, exploited it as a natural resource without knowing it, and now it’s just about depleted. Everyone’s just about out of gumption. And I think it’s about time to return to the rebuilding pof this … resource … individual worth.”
Robert Pirsig – Zen and the Art of Motorcycle Maintenance