I read this book many years ago (arghh… that would be about 10 years if you insist) and I picked up some nice ideas from it. It explains a concept called “systemic thinking” that is typical of people and organizations. It then points out a short-coming of system thinking and how this can actually threaten organizational existence. The author offers an interesting theory about “organizational learning” that as I remember it claims that organizations must always be working to improvement (learning) otherwise their inherent qualities will turn into failures. Some nice thoughts and inspiring thinking!
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