Over the past few months I’ve had a concentrated share of interactions with service providers (mostly in an effort to disassociate myself from them as much as possible). I have interacted with a diversity of service providers online and offline, long and short relationships … all kinds. Across the board I have encountered what I can only describe as a systemic lack of care.
I’ve encountered aggression, ignorance (both the stupid and no response kinds), inefficiency, mechanized (insensitive and usually useless). There seems to be a drastic shortage of care or awareness that a service is being provided. There is something cold and distant at best … at other times it seems to be a part of a systemic approach geared towards entrapment and exploitation.
I suppose this is both a fault of existing service providers and an opportunity for future ones. Lack of care drains everyone involved (except maybe stake-holders who continue to profit in the presence of abuse). Care nourishes everyone involved. There has to be caring.