Category: Wordpress
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Successful Customer Support
“… Even the most reactive, labor-intensive ticket represents an opportunity to earn goodwill with your customers. When you nail that experience you can create a ripple effect across revenue, social media, and the broader marketplace. That is customer support … Customer support, when done well, is a career. Every conversation, whether it’s reactive or proactive, is an…
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Greece and Changing the Rules
It seems that the standoff between Greece and its creditors is reaching yet another critical point. What shimmered for me in this article is: “At issue is just a €2bn financing gap between what the Greeks are prepared to offer and what the creditors are demanding, but the problem goes deeper into questions of power…
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Matt Mullenweg on GMO’s
Matt on GMO’s a comment about a pro-GMO article. I commented on it and am reposting the comment here: If that is scientific then it would seem that science is broken … and science doesn’t seem to know it. Science has a clear view on one aspect of climate change: the past. Scientific community is…
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Information in Transition (IIT) Workshop
This workshop was an idea that Annelieke and I wanted to bring to life during my visit to Portugal in the summer of 2014. It didn’t take place. However this document continues to tell a story that has been slowly circulating in email channels. It is published here to make it more accessible and relatable.…
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Drupal & WordPress
I’ve been using WordPress for about 7 or 8 years. After a couple of years into it I did some research into other publishing platforms (including Drupal & Joomla). I chose to go (stay) with WordPress. In the last 8 months I’ve had two encounters with Drupal (one only as a user and one with…
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A Safe Online Presence
My twitter stream turned up these two videos regarding Facebook. If you haven’t already seen it (I think it went pretty viral when it came out) then you may also want to view this fabulous video. Facebook is dangerous. Period. It isn’t just Facebook, its ANY ONLINE SERVICE that services you (usually free of charge)…
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Yoga Asana Practice Sequences meet WordPress & HTML
I’ve been gradually looking for better ways to display and communicate asana and practice sequences: It started with some basic hand drawings which were clumsy because I had to use a marker instead of a fine pen to get a result that would scan and display properly on screen. I’ve described some asana in depth…
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Designing an Engine
This post is also dedicated to Mark and the guys at Diaspora When I was working as a software designer – we would sometimes run into clients that would ask for a “per-screen” quote. My partner would then answer that we aren’t Samsung – we don’t manufacture screens. Usually when people, especially developers, hear “design”…
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Please Let Me Tip WorPress Plugin Developers
As I was working on the mockup screens shown below, this post by Frank Chimero appeared and inspired me. I am grateful for WordPress – it has been a friend to me in times of change. One of the things that make WordPress so great is the prolific Plugin repository. At the present there are…
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WordPress Localization
One of the (many) great things about WordPress is that it comes in many languages. WordPress itself and some plugins & themes use a standard method in programming to make this possible. All the terms you see in the WordPress user interface (boh in the Admin and the blog itself) are connected to a central…
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re: Designing for WordPress
This post is inspired by this presentation by Brent Spore: https://videopress.com/v/wp-content/plugins/video/flvplayer.swf?ver=1.18 Brent touched on designing for WordPress and faced quite a challenge – facing an audiences with diverse knowledge, experience and expectations. He touched on some good ideas and I have the pleasure of sitting at home in my own time, relating to his talk.…
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WordPress and Search Engines
There was a time when starting a journey to the city was a tedious task. You had to get a horse from the stables, get and mount a saddle on… and the ride was bumpy. Then cars came around, you had to pop open the hood, start your car with a crank and the ride…
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Closed Open Source
I am a fan of open-source. This started with WordPress and is gradually expanding to cover almost all of my information needs. I am writing this post on an old latpop I resurrected with Ubuntu and purely open-source solutions. In some cases, such as Open Office, I have had to surrender many niceties and make…
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Introduction to Getting Started with WordPress
Some of the WordPress projects I create are with people who have never heard of blogging or websites, though most people I encounter have basic computer literacy – some have just that. Yet they have something to say – and my intentions are to help them say it. This creates some challenges for me –…
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What are WordPress Themes?
A WordPress Theme is like an outfit for your WordPress blog – it contains information that tells WordPress how your website should appear and function for visitors. Besides your content, your Theme is what makes your blog unique and special. Technically speaking you have to have a theme – without it your blog would be…
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WordPress Plugin NoGoogleSideWiki
I’d like to have a WordPress plugin that prevents Google from hijacking my web-pages using their SideWiki technology. Here is a sample link: http://www.google.com/sidewiki/entry/ariomail/id/LApozJrEBqjGH2Br3miw–bsBgw?hl=en (compliments of a Google employee) I don’t know what the technical requirements are – but I’d like any request to my web-server that comes from the SideWiki technology to be redirected…
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Courteous Linking
My pingbacks & incoming links indiciate that some of my posts have been linked to on other sites. Some of these sites (to be honest, most) are empty shells which usually have very little to do with the actual content on my site. I don’t what their motivation is for linking – I am guessing…
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WordPress – Design
Before delving into the details of how design is actually done in WordPress, it can be useful to have an overview of what issues are involved in “design” – there is more to it then meets the eye. I will touch on three aspects involved in the design of your blog: looks, function and technical.…
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